Terms of service

Welcome to Soulmate Cosmetics

By accessing and using our website and services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.


1. General Conditions

Soulmate Cosmetics reserves the right to refuse service to anyone, at any time, for any reason.
We may also modify, suspend, or discontinue any aspect of our Services without prior notice.


2. Product Information

We aim to provide accurate product descriptions, pricing, and images. However, we do not guarantee that all information is entirely free of errors.
In the event of inaccuracies, Soulmate Cosmetics reserves the right to correct them without prior notice.


3. Use of Our Website

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the website or its content without written consent from Soulmate Cosmetics.
Unauthorized use may result in legal consequences.


4. Pricing & Payments

All prices are displayed in your selected currency and include applicable taxes unless stated otherwise.
We reserve the right to change pricing at any time without prior notice.


5. Shipping & Delivery

Orders are usually processed within 1–2 business days and shipped worldwide within 4 to 8 business days.
You are responsible for ensuring your delivery address is accurate when placing an order.


6. Returns & Refunds

Please refer to our Return & Refund Policy for complete details on eligibility and the return process.


7. Intellectual Property

All content on this website—including text, images, graphics, and logos—is the property of Soulmate Cosmetics and is protected by international copyright and intellectual property laws.


8. Limitation of Liability

Soulmate Cosmetics is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.


9. Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable local and international laws. Any disputes will be handled in accordance with these laws.